Open Eye Tours AWARDED 2015 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Recognized as a Top Performing Tour Guide as Reviewed by Travelers on the
World’s Largest Travel Site
Makawao, Hawai’i – June 1, 2015 – Open Eye Tours & Photos today announced that it has received a TripAdvisor® Certificate of Excellence award. Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor. Certificate of Excellence winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Winning the TripAdvisor Certificate of Excellence for the past four years is a true source of pride for Open Eye Tours, and I’d like to send a big Mahalo Nui Loa- thank you very much- to all of my past guests who took the time to complete a review on TripAdvisor,” said Pono Fried/ Owner-Guide at Open Eye Tours. “There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to my business and my continued commitment to excellence and helping create unforgettable experiences. The teachings shared so lovingly by the Kupuna (beloved elders, ancestors) and devoted Kumu (teachers) have become my kuleana (responsibility.) As a reflection of these gifts, I have dedicated my life’s work to interpreting the island with passion, sensitivity and respect. There’s so much meaning behind the beautiful scenery to share with others. It is an honor, privilege and delight to be of service to our precious visitors.”
“TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
Open Eye Tours & Photos offers 100% customized private tours by Maui based Pono Fried, since 1983. Visit places seldom seen, walk or ride in comfort to awe-inspiring legendary sights, explore spots where tour vans & buses can’t go, and capture photos in beautiful settings which you may at times have all to yourself. Prior consultation ensures tours are personalized to guest’s interests, activity level, & special needs. Blend Hawaiian culture, legends, nature, chants, music, language, food, history, wildlife with stops to enjoy shorelines, sacred sites, gardens, waterfalls, forests, tucked away villages, birds & turtles, local markets & crafters, breathtaking views, eateries to name a few, and your Open Eye Tour will help you fall in love with the wonders & magic of Hawai’i. With a Master’s in Education, multi-lingual skills, cultural immersion and 3 decades of teaching & guiding in Hawai’i, your informative & entertaining guide highlights the vibrant host culture with passion, delivering an enriching, memorable experience for the senses. Pono provides quality service, amenities & surprises. Refreshing, unique, fun! A fully licensed & insured operator.
Open Eye Tours & Photos
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 24 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com,www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.thefork.com(including www.lafourchette.com, www.eltenedor.com, www.iens.nl and www.besttables.com), www.gateguru.com, www.holidaylettings.co.uk, www.holidaywatchdog.com,www.independenttraveler.com, www.jetsetter.com, www.niumba.com, www.onetime.com,www.oyster.com, www.seatguru.com, www.smartertravel.com, www.tingo.com, www.travelpod.com, www.tripbod.com, www.vacationhomerentals.com,www.viator.com, www.virtualtourist.com, and www.kuxun.cn.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, December 2014
**Source: Google Analytics, average monthly unique users, Q1 2015